Privacy Policy
Information We Collect
We collect information that you provide directly to us, including when you:
- Create an account
- Join or create a running club
- Register for events
- Subscribe to our newsletter
- Contact us for support
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you explicitly agree to receive our newsletter or marketing communications
- Contract: When processing is necessary to fulfill our services to you
- Legitimate Interest: For improving our services and user experience
- Legal Obligation: When required by UK or EU law
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to personalize your experience.
Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at the details provided below.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Newsletter subscriptions are retained until you unsubscribe or request deletion.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
International Data Transfers
If we transfer your personal data outside the UK or EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.
Cookies and Tracking
We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how you use our site. You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local data protection authority.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date below.
Last Updated: 7 September 2025